John, I can’t tell you how pleased I am with how things transpired. I am in the customer service business too, and pleasing customers is a talent and can be a chore, but you may be one of the best customer pleasers I have come across. From your personal phone calls to consult me on what I needed, to helping me complete the process with expedited shipping to Canada, all was over the top service. Tracy needs an honorable mention as well. Thanks guys! Now the product. I have had a few Harleys and more than a few windshields (embarrassed to say how many windshields at a few hundred dollars a pop), and none come close to the windshield purchased from Freedom. I have a condition called tinnitus (ringing in the ears), so wind buffeting is brutal on my hearing. Every Harley with every windshield I have ever had necessitated me wearing some type of ear plug or cotton due to the buffeting. I was so stoked when I received my new 13″ Freedom windshield for my newly acquired 2018 Road Glide Special, that right after I installed it, I jumped on and went for my test ride with the protective plastic still on. Damn it I forgot my ear protection! Guess what, I didn’t miss my ear protection at all. Going down the highway at 120 kmph (70 mph) I barely had any buffeting or wind! And hearing my stereo at that speed was also a new experience. Pulling back into my driveway my ears were not driving me crazy as they normally would have even with plugs! And lastly the appearance and quality are fantastic. Heavy construction material, great fit, and looks GREAT! Thanks again John.
Review By: Paul – British Columbia, Canada